End-user services
C3X Solutions is the integral support for your employees.
When you use reliable technology, your employees are efficient, but when it is not, they stop, which causes a high involvement of your IT resources in incidents, diverting them from the search for modern technologies.
Let C3X Solutions provide you with all the daily end-user assistance, so you can focus on growing your business. Our managed end-user services offerings give you the backing and confidence of efficient IT support.
Includes:
- Status reports
- Service escalation
- Equipment escalation
- Service Level Agreements (SLA)
- Support options
- Multichannel support
- Affordable pricing
All our end-user solutions are delivered with a series of additional add-ons such as cybersecurity, managed services and infrastructure, providing your organization with a dedicated team of professionals in your environment to solve problems efficiently.
With our multichannel, 24/7 service experience, your employees have the technology and support that allows them to achieve the organization's objectives. Other options we include are:
- Application support to employees and customers.
- Multi-channel and remote service desk, guaranteeing a reduction in service time.
- End-user support, keeping your technology secure, optimized and updated.
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